These terms and conditions ('Terms of Sale') sets out the terms and conditions which apply to our, Just Sefe Limited (“We/we,” “Us/us” or “Our/our”), sale of goods and products (together, the ‘products’) to you via our website www.justsefe.com ('Website'). Please read these Terms of Sale carefully before you submit an order to us as they affect your rights and liabilities under law and tell you who we are, how we will provide the products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. We recommend that you print a copy of these Terms of Sale for your future reference as we will not file a copy of these Terms of Sale specifically in relation to your order. We reserve the right to change these Terms of Sale at any time. The new version will be posted on this website and will take effect immediately upon posting. Should you agree to these Terms of Sale and continue your use of the Website, you will be referred to herein as either “You/you” or “Your/your” and shall mean the Customer viewing and purchasing any products on the platform.
2. ABOUT US:
We are, Just Sefe Limited (trading as Just Sefe)
3. OTHER APPLICABLE TERMS:
These Terms of Sale refer to the following additional terms and conditions, which also apply to your purchase of the products:
- Cancellation, Returns and Refund Policy;
- Shipping Policy;
- Legal Disclaimer;
4. YOUR STATUS:
By placing an order with us, you are confirming that you are legally capable of entering into binding contracts and the information which you are required to provide when you purchase products is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity. You must notify us immediately of any changes to the order information by e-mailing us at email@example.com.
5. OUR PRODUCTS:
We have made every effort to ensure that the products conform to the photographs and descriptions provided on our Website. However, please note that certain colours may look different to the actual colour of the products, when displayed on an electronic device. We do not represent or warrant that a particular product will be available. You may have the option to personalise certain goods. Please ensure the personalisation information you provide is correct and any images are of a sufficiently high resolution, as such products will be manufactured using this information. If you have chosen to personalise the products then you may lose your right to cancel or return your order as it may be the case that we are unable to resell the goods due to the personalisation. Similarly, we cannot accept the return of any personalised goods if the return is due to incorrect information provided by you.
6. RIGHT TO MAKE CHANGES:
We have the right to make minor changes to the products without notifying you in order to conform with any applicable safety or other legal or regulatory requirements; or implement minor technical adjustments and improvements. These changes will not affect your use of the products. We may also make reasonable changes to the products but if we do so we will notify you and you will have the right to contact us before the changes take effect and receive a refund for any products paid for but not received.
7. OUR CONTRACT WITH YOU:
Our Website will guide you through the ordering process. Before submitting your order to us, you will be given the opportunity to review and amend it. Please make sure you have checked your order carefully before submitting your order as once submitted you will not be able to make changes to it. Please ensure that you have that you have read these Terms of Sale carefully before submitting your order. If you are unsure about any part of these Terms of Sale, please ask us for clarification.
After placing an order, you will receive an e-mail from us acknowledging that we have received your order and giving you an order number and a summary of your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us for the sale of a Product will only be formed when we send you the Dispatch Confirmation for the relevant Product. The contract will relate only to those products confirmed in the Order Confirmation. If you order several Products from us which are being delivered at different times or separately from a 3rd Party Supplier, each contract is formed when we provide the Dispatch Confirmation for each Product.
Each Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation. We may choose not to accept your order for any reason and we will not be liable to you or to anyone else in those circumstances. We may be unable to process your order if the Product you ordered is out of stock or discontinued or there is a problem with authorisation of your method of payment.
If we cannot accept your order, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. This may be because the product is unavailable or because we have identified an error in the price or description of the product. If we have taken payment, we will be refund you as soon as possible depending on your payment channel or payment mode issuer's policies.
8. AGE RESTRICTED PRODUCTS:
Certain Products made available on the Website may be subject to age restrictions imposed by law. We are not permitted by law to supply these Products to individuals who do not satisfy the relevant age requirement and, if you are underage, you must not attempt to order these Products. By registering on the Website, using the Website and / or making a purchase, you confirm and certify that the information you provide, included but not limited to, your date of birth is complete, accurate and up-to-date.
The products sold on the Website are not for re-sale or distribution. We reserve the right to cancel orders where we believe products are being ordered in breach of this provision.
We will deliver the Products to you in accordance with the delivery option specified by you when you placed your order. Delivery will be made to the delivery address specified in your order. Please see the Shipping Policy page for more information. We cannot deliver items within the same order to multiple addresses. Please make sure that you are satisfied with the delivery/shipping charge before confirming your order for Products at checkout.
11. PRICE AND PAYMENT:
All prices (including delivery charges) shown on the website are inclusive of the applicable taxes at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you (save that any changes will not affect orders in respect of which we have sent you a Dispatch Confirmation).
We cannot complete your order until you have paid for it in full. Payment can be made through the payments methods made available by Shopify. All fields indicated as compulsory must be completed. You confirm that the payment methods or payment modes used by you belong to you. All payment methods are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us then we will not be liable to you for any delay or non-delivery. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods (but they have not yet been dispatched), then you will receive a full refund.
12. CANCELLATIONS, RETURN, EXCHANGE AND RETURNS POLICY:
For the cancellations, return, exchange and returns policy, please visit this page. This policy forms a part of these Terms of Sale.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes death or personal injury caused by our negligence (including that of our employees or sub-contractors) or for fraud or fraudulent misrepresentation. If we fail to comply with these Terms of Sale, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure. Loss or damage is foreseeable if it is an obvious consequence of our breach or negligence or if it is contemplated by you and us when the contract is created.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website. We only supply the goods for domestic and private use. If you use the goods for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, interruption to business or for any loss of business opportunity whatsoever.
14. EVENTS OUTSIDE CONTROL:
We are not responsible for any failure or delay in performing our obligations where that failure or delay results from any event that is outside of our control. Such events include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, subsidence, acts of terrorism or war, governmental action, pandemic, other natural disaster, or any other event that is beyond our control.
If we are delayed or fail to perform our obligations as a result of an event outside of our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. If there is a risk of substantial delay then you may contact us to receive a refund for any products you have paid for but have not received.
We may transfer our rights and obligations under these Terms of Sale to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect you in any way under these Terms of Sale. You may only transfer your obligations and rights under these Terms of Sale if we agree in writing.
16. NO THIRD-PARTY RIGHTS:
Only you and us are entitled to enforce these Terms of Sale. Nothing in these Terms of Sale shall give, directly or indirectly, any third party any enforceable benefit or any right of action against us and such third parties shall not be entitled to enforce any term of these Terms of Sale against us.
If any part of the Terms of Sale shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Sale and shall not affect the validity and enforceability of any remaining provisions of the Terms of Sale.
Any delay or failure by us in exercising, or any waiver by us of, our rights under or in connection with these Terms of Sale will not limit or restrict the future exercise or enforceability of those rights.
19. CONTACT US:
If you have any further questions about these Terms of Sale or would like more help, then feel free to contact us at firstname.lastname@example.org.
20. GOVERNING LAW:
These Terms of Sale shall be governed, construed, and interpreted in accordance with the laws of England and Wales. If in case, any controversy or conflict, or dispute or claim or issue or difference or question [collectively “Dispute(s)”] of any nature, arises out of or in connection or in relation to this Agreement, then both of us shall spend at least 15 days to try and use all means to amicably resolve the Dispute(s). In the event of failure to resolve such Dispute(s) through the means specified in the preceding sentence then any such Dispute(s) arising out of or in connection with this Agreement or in relation to the Agreement, including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge, and applicable remedies, shall be subject to the exclusive jurisdiction of the competent courts situated in England and Wales.